The “King” of delay
Twice in a week experience, flights delay! Last Saturday, my maid’s flight AK953 from Jakarta was delayed for 3 hours. Today, my cousin sister’s flight AK5265 from Sibu, originally ETD at 8:35 pm was delayed to 9:55pm. As I type this entry, an SMS came in saying, "My plane leaves at 10:20pm, this time it is confirmed."
The infamous budget airlines Air Asia has yet again lived up to her reputation of being the "King" of delay or even flight cancellations. Tony dear, just because you have made it possible for almost everyone to fly now, you shouldn’t take it for granted that just because passengers pay less, they have to endure to the discomfort of flights being delayed and it happens too frequent that it has caught the attention of Transport Minister. Read here. Only that nothing has improved thus far.
Oh yes, cut cost as you may need to, just don’t spoil the airlines’ reputation by not training your crew members’ the basic social skills or manners. I personally have experienced numerous rude remark from your cabin crews. Remark such as, "you cannot talk and stand here, go back to your seat, switch off your handphone now, don’t use your lap tops." I wonder why they are never trained to use the word "please". One incident is good enough to leave a bad stain.. oh.. low cost carrier, low class cost service…
